We deliver when it matters the most.
The original idea behind Scious wasn’t just the unique proposition around specialty classes of business, but around the ability to promptly administer claims giving our policyholders complete assurances at all times.
When it comes to handling claim notifications, claims handling isn’t just a service - it’s a promise as set out in our terms of business with you. At the core of our commitment is the belief that when a notification arises, it’s our opportunity to demonstrate the value of our coverage and the strength of our relationships.
Our claims process is built around responsiveness, expertise, and transparency. We act quickly and decisively to assess each claim, working closely with brokers, clients, and claims administrators, to ensure fair outcomes and minimal disruption.
What you can expect:
Claims are every day of our business - which is why, when the unexpected happens, our response defines us. This is particularly true in a regulated sector, such as medical and health.
We understand that every notification potentially represents a client facing disruption or loss. Our benchmark of claims success is not by claims avoided but by commitments honoured.
